Industry
Transport and mobility
Booking Portals, Dispatch, Invoicing and Payment
Where four different kinds of user need four different things from the same booking.
What usually goes wrong
Dispatch by experience, invoices chased after the trip.
Dispatch runs on one experienced person
Travel time estimated, availability judged and preferences remembered by whoever is on shift. None of it written down anywhere a system could use it.
Generic software gives everyone the same screen
Drivers, operations, administrators and passengers each need a different view. Off-the-shelf dispatch tools are built for the average case, and a chauffeur service is not the average case.
Invoicing chased after the trip
The journey ends and the commercial process starts again manually, rather than the completed trip generating the invoice itself.
Passengers still have to telephone
A booking channel that requires a phone call caps the business at the number of calls someone can answer.
What we implement
The pillars that keep the fleet moving.
If this sounds familiar
Transport and mobility questions
Is custom software really necessary for a booking business?
Not always, and we will say so when a configured platform covers it. It becomes the right answer when several roles need genuinely different views of the same journey, which is where generic dispatch tools compromise everyone at once.
Where is the van, and who billed the trip?
Tell us which part, and we will tell you whether it is worth fixing now or later.