Industry
Real estate and workspace
Members, Bookings, Billing and Online Payment
Business centres and coworking operators sell flexibility. The back office is usually where that promise breaks.
What usually goes wrong
One member, three records, manual billing.
A member exists in three different places
Membership tracked one way, desk and meeting-room bookings another, invoicing a third, reconciled by hand against each other every month.
The platform was bought but never finished
The right software licensed, half the modules unused, the admin structure grown through trial and error, and nobody trained to use it as intended.
Members cannot serve themselves
A business selling on-demand access that still requires an email to book a room contradicts its own product.
Billing follows the booking by hand
Invoices raised from a list someone maintains, rather than generated from the transaction that already happened.
What we implement
The pillars behind a full house.
If this sounds familiar
Real estate and workspace questions
We already have a workspace platform that is not working. Replace it?
Usually not. A poorly configured platform is a configuration problem, and replacing it throws away a licence you already pay for without fixing the cause. We would rather restructure what you have and tell you honestly if it genuinely cannot do the job.
Is the room booked, or booked twice?
Tell us which part, and we will tell you whether it is worth fixing now or later.