Service
User Lifecycle & Access Management
The working life of a person’s access: created and ready on day one, adjusted when the role changes, and removed completely on the day they leave, including the accounts everybody forgot existed.
What it is
Day one ready. Day last, actually gone.
The working life of a person’s access: created and ready on day one, adjusted when the role changes, and removed completely on the day they leave, including the accounts everybody forgot existed.
Offboarding is the half that carries the risk. A leaver whose access lingers is an open door with nobody watching it, and most businesses have more of them than they think.
When a business needs it
You will recognise it before anyone names it.
- New starters spend their first week waiting for accounts and access
- Leavers’ accounts stay active for weeks, sometimes indefinitely
- Role changes accumulate access, and nothing is ever taken away
- Nobody can produce a list of who has access to what
What we deliver
- 01A joiner, mover and leaver process defined with HR and actually runnable
- 02Onboarding: accounts, groups, licences and access ready for day one
- 03Offboarding including removal of access, across systems, files, tenant and remote entry
- 04Periodic access review, so accumulated rights are trimmed rather than kept forever
How it connects
A system is only as good as its joins.
- One directory driving access across systems, files and the tenant
- Business platforms picking up role changes the same day
- The support agreement making lifecycle a routine, not a favour
- An access answer available on demand for audits and insurers
Where we have done it
Related solutions
Not sure whether the problem is the system or the joins between systems?
That is exactly what the Systems Health Check answers, in writing, whether or not you use us to deliver it.