Service
API & Systems Integration
Making the systems a business already runs share their records, so a thing entered in one is known to the others without anyone retyping it.
What it is
Two systems, one record, no retyping between them.
Making the systems a business already runs share their records, so a thing entered in one is known to the others without anyone retyping it.
Integration is defined work, not glue: which records flow, in which direction, what happens when a message fails, and who owns each side. All of it is agreed per engagement.
When a business needs it
You will recognise it before anyone names it.
- The same customer, item or invoice is maintained by hand in two systems
- A process stops at a system boundary and continues by email
- An export-import routine runs weekly and breaks quietly
- A replacement was quoted when a connection would have done
What we deliver
- 01The integration mapped: records, direction, frequency and ownership
- 02Connections built on the platforms’ supported interfaces
- 03Error handling and ownership defined per engagement, in writing
- 04Monitoring hooks so a failed message is seen, not discovered
How it connects
A system is only as good as its joins.
- CRM, finance and inventory reading one version of each record
- Custom software joining the same flows as the platforms
- E-commerce and portals feeding orders into the operation without rekeying
- Reporting reading across systems because the records already agree
Platforms
Core implementation experience: Zoho One, Odoo and ERPNext. Platform selection follows the operating requirement rather than a preferred licence.
Related solutions
Not sure whether the problem is the system or the joins between systems?
That is exactly what the Systems Health Check answers, in writing, whether or not you use us to deliver it.